Our Security Officers match the profile you’re looking for. A friendly smiling face to welcome visitors to your premises, or a more assertive no-nonsense approach to protect plant and machinery in the dead of night.

Screened, vetted, qualified and experienced, there’s lot’s going on behind the uniform. Our Security Officers can anticipate a problem long before visitors; guests or shoppers suspect a thing. They can diffuse tensions using tact and diplomacy. They respond to difficult situations calmly and quickly.

Meeting and greeting customers, or keeping a low-profile (in uniform or plain clothes), we’re on watch. Our Front of House Security can blend seamlessly with your staff or stand out, be it for reassurance or as a deterrent. Whatever the point of entry, our officers are trained to search people, their bags, their rucksacks and hatchbacks. Profile can provide welcoming and attentive concierge services, too, for hotel and residential situations, at times to suit you.

At WSS, Front of House takes many forms, but the primary objective is the same: to keep you safe.

Our multi-skilled Security Officers are adept at multi-tasking. Many have bags of customer-facing experience, often as a result of working in retail and other service industries. Add to those talents specialised security training and your company can benefit in more ways than you might think.

As well as taking care of security issues, where circumstances permit and the client requests it, our Profile Guards will:

• Keep tabs on the visitors' log
• Help visitors with directions
• Provide support to reception staff Handle first aid and other emergencies

Crime prevention is our priority, but we’re also quick to respond. WSS Mobile Patrols work in a number of ways. Assigned to your premises and their surroundings, rotas will keep regular checks on even the most remote corners where trouble can lurk. We’ll devise random rotas, too, just to keep unwelcome visitors on their toes.

The other way our Mobile Patrols operate is to provide a flexible, cost-effective solution to your security needs. On foot, by car, or teamed with dogs, our Security Services can call on your premises day or night. Where hiring your own dedicated team is not an option, our Mobile Patrols provide an affordable alternative.

Relying on staff to keep keys safe or to be on hand at unsociable hours of the night only leads to frustration. In the case of fire or a break-in, the consequences could cost you millions of pounds. With WSS Key Holding Service designed to Standards, we can have your doors open in no time, any time.

Securely locked away, your keys and alarm codes will be in safe hands. For swift access, with insider knowledge of your premises, we will log all keys in and out, advising the appropriate personnel at all times. All of which means you can get your doors opened when you want to and keep them closed when you need to.

Linked to our Key Holding service, our Alarm Response measures protect you around the clock. As soon as your alarm receiving centre gets the signal, we will be on our way, often reaching your premises before the Police:

• We use uniformed Response Officers and liveried vehicles
• We carry out checks for intruders, damage and signs of forced entry.
• We make your premises safe
• We call in your preferred locksmiths or glaziers
• We liaise with the Emergency Services.

Our Security Officers are closely supervised and ably supported by their Team Leaders and Managers. Together, they have the kind of local knowledge and on-site training that will keep them a step ahead, whatever the threat. They also have the back-up of WSS Security Control Room around the clock.

This state-of-the-art nerve centre is at the forefront of CCTV technology, supporting Static Officers and Mobile Patrols in the field, keeping check on Lone Workers in isolated and often demanding workplaces – indoors and out. Ready for the unexpected, they’re also just a phone call away from our most senior managers, ready to handle any crisis.

As well as placing personnel on site, Profile employs the latest technology, installing event-activated monitoring services. Triggered by a number of discreet sensors, intruders will be immediately picked up on camera and monitored by our CCTV experts at West’s Remote Monitoring Centre. As well as recording images, we will sweep into action with a pre-agreed course of action – contacting you by phone, dispatching our Mobile Patrols, calling the police or even warning off intruders via an onsite PA system.

When your doors are manned with WSS smart Security Officers it’s important we project the right image – one that matches your own company’s values. Meeting and greeting staff every morning, and as the first point of contact for visiting executives and VIPs, our flexible Security Officers and their teams will take care of offices, commercial properties and council buildings, patrolling the premises, controlling goods in and out, searching individuals and vehicles, monitoring CCTV cameras and more.

Many of Profile’s Security Officers have a background working in customer-facing roles. Where we deal with the public at large – busy Mums, Dads and their families – we know how important taking a softly, softly approach can be. Our uniformed Officers are skilled at dealing with large crowds, letting thousands in during the sales or evacuating entire shopping malls in an emergency. We also deploy covert store detectives, oversee control room operations, manage car parks and provide First Aid

As well as providing Static Guards, we also move with you. Whether transporting freight by road and rail, our security solutions can provide the support and infrastructure you need to trace, track and trail valuable goods. Our security consultants can analyse your plans, carrying out a comprehensive safety and security audit. We will put in place plant and personnel to help you monitor your assets every step of the way, using sophisticated electronics. And we can report back to you moment by moment, saving you money in the process.

Agile and attentive, our specially trained Security Guards don’t flinch when it comes to working in hostile environments. Quick to respond – many come from the ranks of the Armed Forces – they will work in tandem with CCTV surveillance cameras to scour every corner of your warehouses and distribution centres:

• They will spot weaknesses in your perimeter fences
• Challenge suspicious traffic in and out of your gates
• Operate remote gate monitoring systems
• Our Mobile Managers even take care of your Health & Safety issues

Permanent or temporary, theme parks and exhibitions call for a special mix of security solutions, from the turnstiles to the souvenir shop. Mitigating the risks while making priceless exhibits accessible to the public calls for a delicate balance. Preventing theft or acts of vandalism often sees Profile Guards working in places that were not designed to welcome large numbers of visitors such as stately homes. Indoors and outdoors, time and again, our unobtrusive security professionals prove they are just the ticket.

Uniformed, suited or unseen, our specially trained Close Protection Specialists provide cover at home and on the move. Shadowing a special visitor for a shopping spree or dealing with a press call and the paparazzi, we will plan routes, prepare venues and ensure the day runs smoothly so celebrity feathers do not get ruffled in the slightest. From sports stars and Royalty to senior executives who’d prefer to be rich but not famous, our Security Agents and Professional Drivers keep trouble at bay.

An AGM, a private function at your corporate HQ – there are many events that call for additional security staff. Because our flexible workforce is ready-vetted and trained, we can respond at short notice, be it for an exclusive launch in Dar Es Salaam or a rock band playing to a record crowd. WSS is adept at working with the Police at all sorts of venues and events, providing:

• Manned Guarding services
• Ushers
• CCTV cover
• Access control
• Car park management
• Covert surveillance and more

With the explosion of e-commerce, email and the internet touching so many aspects of our private and professional lives, e-commerce and data handling call for specialised security solutions. More and more organizations are protecting valuable sales information, intellectual property, customer records and the like at purpose-built data storage facilities, many of these at secret locations WSS can put dedicated security services in place to protect these sites where anonymity and confidentiality are the watchwords.

At WSS, we place particular emphasis on vetting our Security Officers, and on training them for everything a specialised environment can throw at them. With hospitals free to make their own security arrangements and more schools now enjoying the freedom and autonomy to source theirs, too, we can tailor a solution to meet their needs. Profile Security offers outstanding value for money as well as CRB-checked personnel with site-specific security training.

As part of your security arrangements, WSS Officers can keep watch over your organization’s car parking facilities. Officers will carry out frequent, but deliberately random patrols to:

• Provide a high-profile deterrent against thieves and vandals.
• Ensure that visitors park correctly in the designated spaces.
• Assist drivers in finding spaces, exits and so on.
• Enforce parking rules and charges if these apply, as well as issuing penalty notices.
• Monitor the use of disabled parking spaces and assist disabled visitors.

Should any incidents occur, our patrols will ensure these are dealt with, recorded and reported. If necessary, Police and ambulance services will be called, and where appropriate, we will obtain information about drivers and other persons involved. Our Security Guards will help to ensure that gates, signs, lighting and other equipment are checked and properly maintained. We'll also make suggestions where we identify scope for improvement. All part of our added value Business Services.

Statistics suggest that more than 80% of corporate fraud is committed by existing employees. Most cases are uncovered by accident, many when it’s too late. That’s why we place as much emphasis on prevention as we do on recovery. Before trouble strikes, we will audit and examine, ring-fence and upgrade, then re-examine – systems, people, processes, supply chains and more. We’ll provide you with specific indicators you can monitor to spot trouble.

If what you suspect has already happened, we’ll investigate – covertly and discreetly – until we identify the source of the problem. As well as tracing missing funds and assets, we will protect your brands and intellectual property by going after product counterfeiters, tracing patent and trade mark infringements. Our investigators have access to forensic programmers that can spot hacking attempts on your computer infrastructure.

Even if you have had security measures in place for many years and believe you’ve covered all the bases, it pays to have an independent security audit. From government buildings to shopping malls, offices and factories to hotels and private homes, we compile comprehensive, clear reports that will leave you free to decide on your next steps. We will:

• Identify weaknesses in your physical and procedural security systems
• Review access controls and CCTV measures
• Examine accident prevention measures
• Trace flaws in your Information Technology network
• Look at the safety of staff, visitors and clients
• Assess and act to protect assets both tangible and intangible.

Just as Officers in the security industry have to be screened, the same applies in other professional walks of life. We can carry out independent vetting checks to various levels, screening councilors, doctors, nurses, teachers, childcare and social workers. As well as public sector employees, our Security Consultants are involved with the private sector, making tenant enquiries on behalf of landlords before tenancies begin, and helping them deal with nuisance tenants they may have inherited.

As a stand-alone exercise or part of a larger investigation, our experts use state-of-the-art audio and video equipment, as well as covert cameras to gather information. Our surveillance evidence is designed to be used in court proceedings, helping our clients build a watertight case.

Something as straightforward as stealing from a till, plant and equipment theft. Or much more complex cases that can be difficult to prove – employees abusing the system with long term sickness claims, fraudulent medical insurance claims or moonlighting directors. We can even place our undercover operatives into employment so they can track malpractice from the inside.

As well as looking at individuals, our Security Consultants look at companies. We will carry out due diligence checks and background enquiries to validate proposed corporate takeovers, joint ventures, strategic alliances and major investments. We can trace assets to reveal signs of money laundering. Our corporate services can look at issues of fraud and theft on a worldwide scale, both within an organization or in collusion with affiliated companies, contractors and suppliers. Before your merger plans progress too far, we can positively vet executives, managers and staff, looking for evidence of detrimental business activities.

West Security has recently signed a collaboration agreement with Danminar AS of Denmark in conjunction with The Danish Embassy Nairobi to equip West Security with the necessary skills in combating crime in relation to International Standards.